Support

What is your shipping policy?

All orders are shipped by Canada Post, and we ship anywhere within Canada and the USA.

Shipping Within Canada

Shipping Within the USA

 

Shipping Within Canada

We offer 3 levels of service for shipping: Free/Expedited, XpressPost and Priority Courier.

Free/Expedited:

Expedited shipping comes with a tracking number and is available to customers anywhere in Canada. As your order leaves the warehouse you’ll receive a tracking number to follow your package online. Your product will arrive in protective packaging, normally within 3 to 8 business days.

Xpresspost:

Xpresspost shipping normally takes 2 to 5 days and also comes with a tracking number, so you can trace your package online.

Priority Courier:

Priority Courier is the fastest way to get your product, which normally arrives at your door within 1 to 2 days. Priority Courier pricing is based on your location and is calculated in the shopping cart when you enter your postal code.

 

Delivery Time Estimates*

 


Western

Canada
 


Central

Canada
 


Eastern

Canada
 


Atlantic

Canada
 


Cost
 


Expedited
 


3 days


3 to 4 days


4 to 6 days


5 to 8 days


Free


Xpresspost
 


-


2 to 3 days


3 to 4 days


4 to 5 days


Quote


Priority Courier
 


1 to 2 days


1 to 2 days


1 to 2 days


1 to 2 days


Quote

* Delivery times are estimates only and do not include order processing time. Please allow 1-2 business days for order processing. We do not process orders on weekends.

 

When will my order be shipped?

Once your order is placed, our warehouse will process your shipment on by the next business day. After that, your package is picked up by Canada Post and delivered. The pick-up from our warehouse will trigger an email to you with a tracking number.

 

Shipping Within the USA

We offer 2 levels of service for shipping: Tracked Packet and XpressPost USA.

Tracked Packet USA:

Tracked Packet USA shipping comes with a tracking number and delivery time is normally within 4-9 days.

XpressPost USA:

XpressPost shipping comes with a tracking number and delivery time is normally within 2-6 days.

Delivery Time Estimates*


Delivery Time


Tracking Number

 

Tracked Packet USA


4-9 days


2-6 days

 

XpressPost USA


Yes


Yes

 

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